Your privacy is important to us. We value your trust and are committed to protecting and safeguarding any personal information you give us. This document, which we update from time to time, describes how we use and process your personal data and how we use cookies. It also tells you how you can contact us if you have questions about your personal information.
Pearl Gorilla Safaris provides online travel services through its own websites and mobile apps and through other online platforms such as partners’ websites and social media. The information that follows applies to all of these platforms.
Privacy
What kind of personal information does Pearl Gorilla Safaris use?
When you make a reservation, you’ll be asked for your name, address, telephone number, email address, payment details, the names of guests traveling with you, and your preferences for your stay.
To make it easier to manage your reservations, you can open a user account. This allows you to save your personal settings, review previous bookings, and manage future reservations.
When you visit our website, even if you don’t make a reservation, we may collect certain information, like your IP address, or browser, and information about your computer’s operating system, application version, language settings, and pages that have been shown to you. If you’re using a mobile device, we might also collect data that identifies your mobile device, device-specific settings and characteristics, and latitude/longitude details.
We may also receive information about you when you use certain social media services.
Contact
How can you control the personal data you have given to Pearl Gorilla Safaris?
You always have the right to review the personal information we keep about you. You can request an overview of your personal data by emailing us at info@pearlgorilla.com. Please write “Request personal information” in the subject line of your email and include a copy of your identity card to help us prevent unauthorized individuals from accessing your personal data.
If the personal information we have for you is incorrect, we will update it at your request. You can also ask us to remove your personal data from our customer database by sending an email to info@pearlgorilla.com with “Request for removal of personal information” in the subject line. However, we may need to retain certain information, for example, for legal or administrative purposes, such as record-keeping or to detect fraudulent activities. You can delete your user account at any time by signing into your account on the Pearl Gorilla Safaris website and choosing to remove your account.
Who is responsible for the processing of personal data on the Pearl Gorilla Safaris website and apps?
Pearl Gorilla Safaris controls the processing of personal data on its websites and mobile apps. If you have any suggestions or comments about this privacy notice, please send an email to info@pearlgorilla.com.
Last updated: 1st. December 2024